Returns & Exchanges
At Measurement Control Systems, we stand behind the precision of our equipment and offer a 30-day return window for items in their original, unused condition. Our goal is to ensure your operations remain efficient with the highest quality instrumentation and support.
Request Authorization
Contact our support team to obtain a Return Merchandise Authorization (RMA) number before shipping any precision instruments back to our facility.
Secure Packaging
Carefully pack the item in its original industrial packaging, including all calibration certificates, manuals, and accessories to prevent damage during transit.
Shipment and Tracking
Affix the RMA number clearly to the exterior of the package and ship the item via a trackable carrier to our designated returns department.
Inspection and Refund
Once received, our technicians will inspect the equipment for integrity; approved returns will be processed for a refund or exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing